Privacy Policy

Last Updated: October 2023

Welcome, haunters and Halloween enthusiasts, to the Privacy Policy of SpookyCrafts Shop (operated via creepydecorations.com). At SpookyCrafts, we value your privacy as much as you value your spooky creations. This policy outlines how we collect, use, and protect your personal information when you visit our website, make purchases, or interact with our services. Our practices are designed to comply with global privacy regulations, including the GDPR for European customers, CCPA for California residents, and other applicable laws.

1. Information We Collect

We collect information to provide you with a seamless and secure haunting experience. This includes:

• Personal Information: When you make a purchase or create an account, we collect details such as your name, email address, shipping address (e.g., 987 Lynn Street, Boston, US 02107), and payment information (e.g., Visa, MasterCard, JCB, or PayPal details). Note: We do not store full payment card numbers; transactions are processed securely by our payment partners.
• Browsing Data: We automatically collect information like your IP address, browser type, device details, and pages visited to enhance your experience and improve our site.
• Cookies and Tracking Data: As described in Section 5, we use cookies to remember your preferences and track site usage.
• Communications: If you contact our ghostly customer service team at [email protected], we may retain your messages and responses.

2. How We Use Your Information

Your data helps us conjure the best service for your haunting needs:

• To process orders for products like Cloth, Fabric, Netting, Costumes & Masks, Decorating supplies, Egyptian artifacts, Fire Retardant Plastic, Halloween Decorations, Hats, Pirate gear, Resin Hardware, Rusting solutions, Witchcraft essentials, and Zombie creations.
• To communicate with you about orders, updates, and promotional offers (if you opt-in).
• To improve our website and product offerings based on user behavior and preferences.
• To ensure security and prevent fraud, using encrypted processing to protect against malicious spirits.
• To comply with legal obligations, such as tax or shipping regulations for our global clientele (excluding some Asian regions and remote areas).

3. Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share data with:

• Service Providers: Trusted partners who assist with payment processing (e.g., Visa, MasterCard, JCB, PayPal), shipping, and website operations. These entities are bound by confidentiality agreements.
• Legal Authorities: If required by law, we may disclose information to comply with regulations or protect our rights.
• Business Transfers: In the event of a merger or acquisition, your data may be transferred to the new entity, with notice provided.

International transfers are handled with care, ensuring adequate protection for data outside your home region.

4. Data Storage and Security

Your information is stored securely on encrypted servers, and we implement measures like SSL technology to safeguard it during transmission. We retain data only as long as necessary for order fulfillment, legal compliance, or business purposes. Afterward, it is securely disposed of. While we strive for ghoulishly strong security, no system is entirely foolproof; we continuously update our practices to ward off digital ghosts.

5. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your browsing experience. These help us remember your cart items, analyze site traffic, and personalize content. You can manage cookie preferences through your browser settings, but note that disabling cookies may affect site functionality. We do not use intrusive tracking for advertising without your consent.

6. Your Rights

Depending on your location, you may have rights under laws like GDPR or CCPA, including:

• Access: Request a copy of the personal data we hold about you.
• Correction: Update inaccurate or incomplete information.
• Deletion: Ask us to erase your data, subject to legal exceptions.
• Opt-Out: Unsubscribe from marketing communications at any time.
• Data Portability: Receive your data in a machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond within 30 days, verifying your identity first to prevent fraud.

7. Changes to This Policy

We may update this policy occasionally to reflect changes in our practices or laws. The latest version will always be posted on our website with the effective date. Continued use of our site constitutes acceptance of updates.

8. Contact Us

Happy Haunting!
The SpookyCrafts Shop Team