Last Updated: October 2023

Greetings, fellow haunters and Halloween enthusiasts! Welcome to SpookyCrafts Shop (“we,” “us,” or “our”). These Terms and Conditions govern your use of our website creepydecorations.com and all purchases made through our site. By accessing our website and making purchases, you agree to be bound by these terms.

1. Website Usage

Our website is designed for Halloween enthusiasts, haunters, and creative spirits seeking quality spooky crafts and decorations. By using our site, you agree to:

  • Provide accurate information when creating accounts or making purchases
  • Not use our site for any illegal or unauthorized purpose
  • Not attempt to gain unauthorized access to any part of our website
  • Not interfere with the proper working of our website

2. Products and Services

SpookyCrafts Shop specializes in Halloween-themed products including but not limited to:

  • Cloth, Fabric, and Netting materials
  • Costumes & Masks
  • Decorations & Props
  • Egyptian, Pirate, and Witchcraft themed items
  • Fire Retardant Plastic materials
  • Resin Hardware and Rusting supplies
  • Hats and Zombie creations

Important Note on Product Safety: Some products, particularly Fire Retardant Plastic materials, are manufactured to meet specific safety standards. It is your responsibility to use these products in accordance with any provided safety guidelines.

3. Order and Payment Terms

Placing Orders

When you place an order through our website, you are making an offer to purchase products subject to these Terms and Conditions. We reserve the right to refuse or cancel any order for any reason, including limitations on quantities available, inaccuracies, or errors in product information.

Payment Methods

We accept the following payment methods:

  • Visa
  • MasterCard
  • JCB
  • PayPal

All payments are processed securely. We do not store your complete payment card information on our servers.

Pricing and Taxes

All prices are listed in US dollars. We reserve the right to adjust prices at any time. You are responsible for any applicable sales taxes, customs duties, or other import fees that may be applied to your order.

4. Shipping and Delivery

We ship to most locations worldwide, excluding some Asian countries and remote areas. If you have questions about delivery to your location, please contact us before ordering.

Processing Time

Orders are processed within 1-2 business days after receipt.

Shipping Options

  • Standard Shipping ($12.95): Shipped via DHL or FedEx with delivery within 10-15 business days after shipment
  • Free Shipping: Available on orders over $50, shipped via EMS with delivery within 15-25 business days after shipment

Delivery times are estimates and not guaranteed. We are not responsible for delays caused by customs processing, weather, or other factors beyond our control.

5. Returns and Exchanges

We want you to be thrilled with your spooky creations. If you’re not satisfied, please review our return policy:

Eligibility

You may return or exchange most items within 15 days of receiving your order. To be eligible, items must be:

  • Unused and in their original condition
  • In the original packaging with all tags attached

Non-Returnable Items

For the safety and well-being of our spooky community, the following items cannot be returned or exchanged unless defective:

  • Costumes & Masks (due to hygiene reasons)
  • Fire Retardant Plastic (safety products are final sale)
  • Witchcraft Essentials & Zombie Creations (to preserve their magical integrity)

Return Process

To initiate a return or exchange:

  1. Email our customer service team at [email protected] within 15 days of receiving your order
  2. Include your order number and details about the product
  3. Wait for instructions and a return authorization number
  4. Ship the item to the provided address using a trackable service

You are responsible for return shipping costs. Refunds will be processed within 5-7 business days after we receive and inspect the returned item.

6. User Responsibilities

As a user of our website and purchaser of our products, you agree to:

  • Provide accurate and complete information when creating an account or making a purchase
  • Safely and appropriately use products according to any provided instructions
  • Comply with all applicable laws and regulations regarding the use of our products
  • Not use our products for any illegal purposes
  • Notify us immediately of any unauthorized use of your account

7. Intellectual Property

All content on this website, including text, graphics, logos, images, and product designs, is the property of SpookyCrafts Shop or our suppliers and is protected by international copyright and intellectual property laws. You may not use, reproduce, or distribute any content from this site without our express written permission.

8. Limitation of Liability

SpookyCrafts Shop shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from:

  • Your use or inability to use our website or products
  • Any unauthorized access to or use of our servers and/or any personal information stored therein
  • Any interruption or cessation of transmission to or from our website
  • Any bugs, viruses, Trojan horses, or the like that may be transmitted to or through our website

Our total liability to you for any claim arising out of or relating to these terms or our products shall not exceed the amount you paid for the products that are the subject of the claim.

9. Privacy

We respect your privacy and are committed to protecting your personal information. Our Privacy Policy, which is incorporated into these Terms and Conditions, explains how we collect, use, and protect your information.

10. Changes to Terms

We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting to the website. Your continued use of the website after changes are posted constitutes your acceptance of the modified terms.

11. Governing Law

These Terms and Conditions are governed by the laws of the United States and the Commonwealth of Massachusetts. Any disputes arising from these terms or your use of our website shall be resolved in the courts located in Boston, Massachusetts.

12. Contact Information

If you have any questions about these Terms and Conditions, please contact our spectral support team:

Email: [email protected]

Address: SpookyCrafts Shop, 987 Lynn Street, Boston, US 02107

Thank you for choosing SpookyCrafts Shop for all your haunting needs. We’re here to make sure your experience is spellbinding!

Happy Haunting!
The SpookyCrafts Shop Team